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►GENERAL QUESTIONS
►Where are PID's District boundaries? Generally, PID's boundaries are the same as the Town of Paradise. See map located on the ..... page. Back to Top ►Does PID service the Magalia or Oroville Area? Paradise Irrigation only serves property within the district boundaries. Contact Del Oro Water Company for service in Magalia, Paradise Pines and the Lime Saddle areas. Oroville is served by Oroville-Wyandotte Irrigation District and California Water Service. Back to Top ►Who do I contact about a water leak? Leaks in the street and on District mains are repaired by District personnel. Leaks on the customer side of the meter must be repaired by the customer. If unsure who's responsibility the leak is, call us! Back to Top ►Who should I contact before digging around water mains? Before any excavation, contact USA (Underground Service Alert) at
1-800-642-2444 for locating all utilities. Back to Top ►What is PID's connection with the Town Of Paradise? PID and the Town of Paradise are two separate agencies,
each governed by an elected board/council. The agencies work together in
many areas including planning, fire protection, and emergency response. Back to Top ►Is it PID's responsibility to repair damaged culverts or drainage ditches? Town of P Back to Top ►Is it PID's responsibility for repairing and maintaining Paradise roads? PID is responsible for repairing public and private road and drainage facilities that are affected from construction an maintenance activities. questions regarding these activities should be directed to PID. Questions regarding general road conditions should be directed to Town of Paradise Public Works Department. Back to Top ►Does PID decide where fire hydrants are placed and which are upgraded? No. Fire hydrant locations and priorities are determined by the Paradise Fire Department (PFD). PID and Town of Paradise (TOP) have a cooperative agreement to install and maintain hydrants. Hydrants are installed by PID using PFD funding ($2 fee is collected by PID for PFD) or private landowners. Back to Top
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