Mission Statement -
Paradise Irrigation District (PID)
is dedicated to the business of producing and delivering a safe, dependable
supply of quality water in an efficient, cost effective manner with service that
meets or exceeds the expectation of our customers.
adopted Feb 02,2005 by unanimous vote of the Board
of Directors
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Season to date rainfall is measured between
July 1, 2007 & June 30, 2008
Updated October 31, 2008
Paradise Reservoir -26.70'
Magalia Reservoir -30.80'
last updated:
11/14/2008
Knowing that all your water is off, check the meter for movement, if the red
triangle on the left hand side is moving freely, this is an indication that you have a
leak. If your meter doesn't have a triangle (tattle tail) you will have to perform a
water audit. Take a reading of
your water meter. Note the sweep hand and the last couple of numbers on the right
hand side. One sweep = 7.5 gallons. Wait an hour, making sure no one uses any
water. Check it again, if the reading has changed, you have at least one leak.
Investigate!
Look for wet spots, dripping faucets, running toilets, etc.
Take a read off your meter and contact the office and they will work with you on figuring
out how much you may have lost. Use our drip
calculator to estimate your water usage.
The property owner is responsible for repair and maintenance of their own water lines.
PID is responsible for water lines up to the meter. Unless the leak is at the
connection or valve on the meter, the owner will have to repair or hire a licensed plumber
to do so.
A leak on a customer's property is their responsibility, but we advise you
to contact our office so that we can document your leak, and advise you to submit an
appeal form in March the following year if you feel this leak is the cause for putting you
into a higher bi-monthly service charge.
If you notice a leak in the street, water coming out of a meter box or any other
water related problems, please contact our office so we can get someone out there as
quickly as possible. PID appreciates you reporting leaks so any possible safety
hazards can be repaired as quickly as possible and to prevent unnecessary loss of water.
Call our number and the answering service will notify a standby person who will
evaluate the leak any time of day or night and will make the determination as to
when the leak should be repaired.
Insulate.Loosely wrap your pipes and faucets with insulation, or
cover with plastic bag and/or coffee can. Hardware stores have pipe wrap and covers
for faucets and fittings. Devise your own with blankets, leaves, pine needles,
paper, etc. You can be creative with this, anything will help.
Most homes have a shut-offvalve at the house, usually in line
with your meter or at the nearest corner of house with relation to the meter. There are
one or two valves located at your meter box as well.
Call our office any time of day or night and we will have someone come and assist
you in locating your shut-off valve. Please note that a leak on the customer's
property is their responsibility to repair.
