Mission Statement -
Paradise Irrigation District (PID)
is dedicated to the business of producing and delivering a safe, dependable
supply of quality water in an efficient, cost effective manner with service that
meets or exceeds the expectation of our customers.
adopted Feb 02,2005 by unanimous vote of the Board
of Directors
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Season to date rainfall is measured between
July 1, 2007 & June 30, 2008
Updated October 31, 2008
Paradise Reservoir -26.70'
Magalia Reservoir -30.80'
last updated:
11/14/2008
How do I read my meter?
Your meter is read like the odometer of a car. The numbers to the left of the
decimal point indicate how many units of water has gone through the meter since it was
manufactured. Please see Meter Shop
for a more detailed description.
When do you read my
meter? We read meters daily. The day your meter is read is defined by your route
number. The route number can be located on the top portion of your bill. To see when your
meter is read, please see Meter Reading
Schedule.
How do I order a new
meter? New meters can be ordered through the Paradise Irrigation District Office.
Payment in full and a signature by the property owner is required. Most meters can
be installed easily, however, parcels of land that do not lie next to a water main, are
subject to board approval. Please see New
meter orders for pricing.
How do
remove a meter from my property?
Meters can only be removed by a PID employee. Meters are removed permanently, and
are subject to standard pricing if the owner of the parcel wishes to reinstall a meter.
An option to permanently removing your meter, is to put it in a sealed status.
Sealed meters are charged 20.04 bi-monthly, as they are still subject to district
maintenance.
What is meter tampering?
Meter tampering is any action to the meter unauthorized by PID. This includes;
breaking a seal, removing a meter, hooking up to a meter illegally, or any other action
performed to change a meter's reading, or functionality. All cases of meter
tampering are subject to a meter tampering penalty.
Is my meter
reading ever estimated?
Meters readings are only estimated when it is an impossibility for the meter to be read.
Examples are: snow days, meter outages, or other occurrences out of the control of
PID. If your meter has been estimated, your bill will indicate that this is the
case.
Where is my meter
located? Generally, meters are located near the edge or outside of your property lines.
They are placed in the ground encased in either a cement, or green plastic box.
If you cannot locate your meter, call the district office where a customer service
representative, can assist you in finding it.
What do I do if my meter
has been tampered with or broken? If you suspect your meter has been tampered with or broken, please contact the
district office as soon as possible in order to have the damage assessed, and repaired as
needed.
How does PID bill multiple
units on a single meter? In the case where a meter serves more than one residential or business unit
(dwelling) , the property is charged per dwelling served. This is referred to as EDU
Equivalent Dwelling Unit.
