Water Meter Information

Reading Your Meter

Did you receive a door hanger notifying you that you may have a water leak?

Currently, when PID meter readers are collecting your bi-monthly meter read, they are alerted by your meter that at some point during the past 30 days, water was used continuously for a 24-hour period. Even if you are aware of a current incident where you used water continuously, you are encouraged to investigate to eliminate the possibility that you may have a water leak that can be both wasteful and costly to you.

Things you can check on your own before calling a plumber:

Confirm water usage by viewing your meter
Check outdoor faucets and valves
Check drip systems and landscaping timers
Check swamp coolers or other appliances that have direct water connections
Check toilets
Check household plumbing fixtures
Check swimming pool / hot tub


How to Read your Meter Diagram

Reading your water meter:

Your water meter reads similar to the trip odometer in your car. Water is measured in cubic feet, and billings are based on every 100 cubic feet (748 gallons).

For more information on billing please download our Current Rates

Finding your water meter:

Water meters are generally located in the ground in front of your home where the water main runs along the main street are in encased in a green plastic or cement box. Occasionally, this will not be the case, and we encourage you to contact us if you need assistance locating your water meter.

Checking for Leaks:

First, take a reading of your water meter.  Wait an hour, make sure no one uses any water.  Check it again.  If the reading has changed, you've got at least one leak.  Newer meters have a leak indicator that turn as water passes through the meter.

Remember to note that if you have a varying number of valves you can isolate where the leak is--if indeed you have a leak.

Toilets - The toilet is leaking if it continually refills itself when it has not been flushed. the best way to check for a leak here is by placing dye tablets or approximately 10 drops of food coloring in the tank (back part of the toilet) and waiting to see if any color leaks into the bowl. You may need to call a handyperson or plumber. Also remember to check the valves and flapper for wear.

Faucets - Be sure all family members and friends turn the faucets all the way off! Check under the bathroom and kitchen sinks for dampness and be sure the fittings and valves are not leaking. Washing machines, dishwashers, and refrigerators may have leaks. Also, don't forget to check the water heater.

Outdoors - Inspect the ground to make sure there are no areas that are always wet. Check the sprinklers to eliminate the problem. Always remember to tightly secure outdoor faucets and replace worn washers.

By regularly checking for leaks you can avoid a potential problem, and help save water.  Make water conservation a way of life, it saves money and water.